How we handle your information.

If you use the enquiry form on our contact page, it collects the details you type into it: your name, company, work email, phone number (optional), the nature of your enquiry, an optional timeframe, and the description of your operational challenge. We also receive whatever you choose to include when you email or call us directly.

When you submit an enquiry, we may collect the information you provide, including your name, contact details, organisation and message. We use this information only to review and respond to your enquiry, assess whether our services may be relevant, and manage any subsequent business correspondence.

We use the information you send us to respond to your enquiry, discuss and scope potential work, deliver our services, and keep our ordinary business records. We do not sell personal information and we do not use enquiry details for marketing lists.

• Responding to and following up on your enquiry
• Providing and administering our consulting services
• Meeting legal, accounting and regulatory obligations

Where the law requires a basis for processing, we rely on your consent, on our legitimate interest in operating our business, and on the need to perform a contract with you or take steps at your request before entering into one.

We may share information with service providers who support our operations, such as our email and website hosting providers, and where disclosure is required by law or needed to protect our legal rights. Providers are expected to safeguard information they handle on our behalf.

We keep personal information only for as long as it is needed for the purposes described here, including to meet legal, tax or record-keeping requirements, after which it is deleted or anonymised.

Depending on where you are, you may have the right to access, correct, delete or restrict the use of your personal information, to object to its processing, or to withdraw consent. To exercise any of these rights, contact us using the details below.

We operate from Hong Kong, and information you send us may be handled there. Where information moves across borders, we take reasonable steps to keep it protected.

This website does not set cookies, and it does not store information in your browser’s local or session storage. We do not use analytics, advertising or tracking services on it.

We may update this policy from time to time. The current version is always on this page, with the date it was last revised.